Terms of Use, Privacy & Refund Policy

Welcome to acottonphoto.com (A Cotton Photo Creative Works, LLC). These Terms of Use ("Terms") govern your use of our website. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our website.

Eligibility: You must be at least 18 years old to access and use our website. By using our website, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.

Intellectual Property: All content, including text, images, logos, and trademarks, displayed on our website is the intellectual property of A Cotton Photo Creative Works, LLC or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without prior written consent.

User Conduct: You agree to use our website for lawful purposes and in a manner that does not infringe upon the rights of others. You are prohibited from posting or transmitting any content that is offensive, discriminatory, or illegal. You are responsible for any content you post on our website.

Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our website. By using our website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our website. By using our website, you consent to the practices described in this policy.

Information Collection: Personal Information: We may collect personal information, such as your name, email address, and other contact details, when you voluntarily provide it to us through forms or interactions on our website.

Automatically Collected Information: When you visit our website, certain information is automatically collected, including your IP address, browser type, device information, and browsing activities. This information is used to improve our website's functionality and understand user preferences.

Use of Information: We use the collected information for the following purposes only:

  • To respond to your inquiries and provide customer support

  • To personalize and enhance your experience on our website

  • To send periodic emails or newsletters with relevant updates, promotions, or information

  • To analyze website usage and improve our services

Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute data security.

Information Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • a) We may share your information with trusted service providers who assist us in operating our website, conducting business activities during booking, or servicing you, as long as they agree to keep the information confidential.

  • b) We may disclose your information if required by law.

Children's Privacy: We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies when visiting their website

Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our website after the changes indicate your acceptance of the revised Privacy Policy

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@acottonphoto.com.

Disclaimer of Warranties: While we strive to provide accurate and up-to-date information on our website, we do not warrant the completeness, accuracy, or reliability of any content. Your use of our website is at your own risk. We disclaim all warranties, whether expressed or implied, regarding the use and performance of our website.

Limitation of Liability: In no event shall A Cotton Photo or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Third-Party Links: Our website may contain links to third-party websites or resources. We do not endorse and are not responsible for the content or actions of these third-party sites. Your interactions with third-party websites are subject to their own terms and policies.

Termination: We reserve the right to terminate or suspend your access to our website at any time and for any reason without prior notice. We may also modify or discontinue our website without liability or obligation.

Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the state of Florida, USA. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Florida, USA.

Modifications to Terms: We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. By continuing to access or use our website, you agree to be bound by the updated Terms.

Refund Policy on ACP Trips: We understand that circumstances may arise that necessitate the cancellation of a trip. However, please note that our refund policy includes non-refundable components. In the event that a client cancels their reservation, the following refund guidelines apply:

  • Non-Refundable Components: Certain elements of the trip, such as permits, accommodations, and special arrangements, may be non-refundable.

  • Trip Insurance: We strongly recommend that all guests purchase or have trip insurance to cover any travel disruptions or unforeseen events that may result in weather-related delays, travel cancellations, or other circumstances beyond our control. It is the responsibility of each guest to secure adequate trip insurance to protect their investment in the event of cancellation.

  • Wildlife Encounters: While we make every effort to provide extraordinary animal encounters with wildlife, it is important to note that encounters cannot be guaranteed. The behavior and presence of wildlife are influenced by various factors beyond our control, including weather conditions, natural habitats, and animal migratory patterns. We strive to maximize the chances of wildlife encounters but cannot guarantee specific sightings.

  • Refund Requests: Refund requests must be submitted in writing to our customer service team. Each request will be assessed on a case-by-case basis, taking into consideration the specific circumstances of the cancellation. Any approved refunds will be subject to the terms and conditions outlined in our refund policy.

Please carefully review our refund policy before making a reservation. By proceeding with the booking, you acknowledge and accept the non-refundable components, the requirement for trip insurance, and the acknowledgment that wildlife encounters cannot be guaranteed.

If you have any questions or concerns regarding these Terms, please contact us at info@acottonphoto.com.

©A Cotton Photo, LLC 2023